Terms and Conditions

Introduction

Thank you for booking at newzealandbooknow.com website. This website is operated by New Zealand Yinjue Holidays Limited, a Wellington, New Zealand company.

These are the terms and conditions under which NewZealandMotorhome.com. offers motorhome holidays. Please read it carefully. By your making the reservation with us and paying a deposit, you have entered into a travel agreement with us.

Forms of Payment

You may make payment by Visa, MasterCard
Paypal
Bank transfer

Booking Procedure

You may use Online Booking system to check available motorhomes and submit the reservation online. A deposit of $100NZD or equivalent must be paid for us to reserve the motorhome for you.
A travel consultant will email you the Motorhome Reservation Email, this email will contain your motorhome reservation number, and secure online check-in link of your reservation on motorhome company’s official website.
We will send you motorhome driving information pack, you may ask unlimited questions regarding your holiday planning.
Motorhome booking balance to be collected from you
On the day of pick-up, you will visit the branch with your booking confirmation, your passport, valid driver’s license, and pick-up your motorhome.
During your motorhome holiday, please feel free to contact us for any motorhome related support questions, or make activity or holiday park reservations.
You will have a great New Zealand motorhome holiday!

Payment Schedule

91 days prior to pickup – 20% of the total booking value less $100 deposit.
25 days prior to pickup – 80% of the total booking value.

Inclusions

Motorhome rental
Liability Reduction Option (NIL Liability, unlimited tyres and windscreens)
GPS navigation
WiFi, including 1GB of data
Single vehicle rollover cover
Linen exchange
Picnic table
Picnic chairs per person travelling
Child/Booster seat if required
Extra Driver Fees required
Portable fan heater if required
Snowchains if required
Shuttle bus transfer between airport terminal and branch

Exclusions

Fuel cost
Diesel tax if the vehicle is diesel engine
Powered sites at holiday parks
Any flights
Pre or post motorhome accommodation
Attraction tickets
Personal travel insurance
Meals and other personal cost

Diesel Tax

Diesel tax is payable on diesel vehicles upon vehicle return. The official term for diesel tax in New Zealand is the Road User Charge Recovery Fee. For every 100 KM, the fee will be:

Ultima, Ultima Plus: NZ $6.22
Beach, River, Sunset: NZ $6.62
HiTop, Voyager, Venturer and Venturer Plus: NZ$6.22
Explorer, Outbounder, Vista, Frontier: NZ$6.62
2 berth Jackpot Unleaded Petrol: NIL
2 berth Deuce: $6.22
4 berth Double Down, Double Up and 6 berth Big Six: $6.62 per 100km
These rates may be changed by NZ government, so please check with branch staff again when you pickup the vehicles.

Transfers

Motorhome company offers complimentary shuttle bus transfer only between airport terminals and branch. If heading to pickup branch, or leaving the branch to other locations, the cost is on your own.

Driver’s License

If you are a holder of a valid and current overseas car licence (equivalent to a New Zealand Class 1), you can drive any of our campervans which are all under the maximum gross laden weight limit allowed of 6,000 kg.

You must comply with the following conditions:

you have a current and valid overseas licence or driver permit, and
you haven’t been given a disqualification or s uspension in New Zealand, and
you came into New Zealand less than 12 months ago, and
your overseas licence is in English, or you have an accurate translation,
and you haven’t been granted a New Zealand driver licence since you last entered New Zealand.

Change and Cancellation Policy

Once a booking is confirmed, any change to the dates or branches are considered as a cancellation of the existing booking.

The following cancellation policy and charges will apply:

If cancelled up to 91 days prior to pickup: $100NZD per motorhome.
If modified up to 91 days prior to pickup: No Fee (subject to availability of your new request.
If modified or cancelled from 90 to 25 days prior to pick up: 20% of the total booking value.
If modified or cancelled from 24 to 10 days prior to pick-up: 35% of the total booking value.
If modified or cancelled 9 to 1 days prior to pick-up: 70% of the total booking value.
If modified or cancelled on day of pick up or No-Show: 100% of the total booking value.
If Vehicle is returned early: No refund will be available

Travel Insurance

We strongly recommend our clients to purchase travel insurances to cover the loss of any unexpected cancellation costs. We work with New Zealand’s leading travel insurance provider Southern Cross insurance to offer their Visiting New Zealand policy, please enquire for further details.

How to contact us

By Email contact@newzealandmotorhome.com
By Phone +64 9 889 2020
Our Address 24B Moorefield Rd, Johnsonville, Wellington, New Zealand 6037